Frequently Asked Questions
Everything you need to know about your tropical style journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping varies by location but generally takes 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that swimwear must have the hygiene seal intact to be eligible for a refund.
How do I find my correct size?
Each product page features a detailed size guide. Since our island-inspired cuts can vary, we recommend measuring yourself and comparing it to our brand-specific chart for the perfect fit.
What materials are used in Paradise Island apparel?
We prioritize breathable, high-quality fabrics like organic cotton, sustainable linen, and recycled polyester to ensure comfort in warm climates while being kind to the planet.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.